Privacy Policy
Last Updated: September 2026
1. Introduction
Projapoti BD (Projapoti BD) respects your privacy and is committed to protecting your personal information. When you place an order on our platform, we collect only essential customer information required to process and dispatch your machine to your shipping address.
2. Information We Collect
To process orders and respond to inquiries, we collect:
- Full Name: For billing records and courier parcel identification.
- Mobile Number: For order confirmation calls and courier delivery dispatch.
- Delivery Address: To deliver machines directly to your home, gym, or venue.
- Nagad Transaction ID (TrxID - if applicable): To verify voluntary advance payments.
3. How We Use Your Data
Your data is used exclusively to:
- Process and deliver machine orders.
- Provide delivery verification updates via call or SMS.
- Provide 1 Year service warranty and after-sales customer support.
4. No Third-Party Sharing
We do not sell, rent, or trade your personal information with any third-party marketing agencies. Necessary address details are shared strictly with certified delivery and logistics carriers solely for fulfilling machine shipments.
5. Security of Payment Information
We do not store any credit/debit card numbers or banking passwords. Transactions are handled safely through Cash on Delivery (COD) upon physical inspection or direct mobile banking (Nagad).
6. Contact Us
If you have questions regarding our privacy practices, please contact us at support@projapotibd.com or call our hotline: 01624217742.